Episode #17 - Dell are not in my good books.  I ordered a NEW 24″ LCD monitor and it turned up faulty.  When they sent a replacement, it was a refurbished unit!  Has anything like that happened to you?  Do you know someone that works for Dell?  It’s unacceptable!

The viewer question relates to how to use video to promote an online business.  I present 4 methods for you to implement.

The nifty click is a resource that enables you to acquire a ready made TV commercial for just $499!

Finally, the BIG marketing lesson comes from UPS, the courier company.  It’s not a happy story, and it highlights a classic problem that many large companies have.  UPS need to get their act together!

Resources and websites mentioned in this episode:

SpotRunner (ready made TV commercials)

Regards,

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