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Episode #33 – Examples of Poor Customer Service, Outsourcing Resources, a Customer Service Tool, and a BIG Marketing Lesson from Siemens

NOTE: I know the pop-up ads are annoying – just click on the ‘x’ on the right hand side to close them.  I’m working on trying to get these removed for you.

Episode #33 - We’re surrounded by bad customer service and this week I prove it to you!  You won’t believe some of the pictures I have to show you.

If you’re working too hard, you might benefit from getting some outsourced help.  But where from, I hear you ask?  Well, I’ll share 3 great resources that’ll definitely help you get more done.

The Nifty Click this time is all about customer service.  It’s your opportunity to give feedback to large companies.  You can also post a question or have a rant.  I’ll reveal this special website in the episode.

Siemens isn’t exactly a sexy company, but they provide a valuable marketing lesson for you.  One of their marketing techniques can be adapted by many other industries for great results.  What do a hearing aid and Concorde have in common?  You’ll soon find out!

Websites mentioned in the show:

Find Any Celebrity (find any celebrity for use in your marketing)

The Florida Seminar (join me in Orlando FL, Jan 23-25th 2009)

AskSunday (general outsourcing needs)

ODesk (skilled designers, programmers etc for projects)

AgentsofValue (full-time web designers etc, based in Phillipines)

NiftyClicks (discover the very latest web tools and resources)

Consultation for YOUR Business (with me, Andrew Lock)

Microwave Marketing Training System (special offer for viewers of this show)

Regards,

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