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Pros and Cons of Standing Desks, Chris Farrell’s Facebook Ad Secrets, Shaun Buck’s Tips on Printed Newsletters
Once in awhile I come across a TED talk that I just have to tell you about. A friend of mine recommended this video to me and it’s GREAT! The presenter, Mel Robbins has spent years studying what makes a person successful in business and in life, and she created a tool called “The 5
Did you see this jaw dropping video from United Airlines on the news yesterday? A 67 year old Doctor traveling on United was forcibly dragged off a plane. Why? Because they needed his seat for a United airlines employee! Things went from bad to worse with the “apology” issued by United CEO, Oscar Munoz. He said
Despite your best efforts, it’s impossible to keep everyone happy all the time. Have you ever had a customer shout or scream at you? I have, and it’s not pleasant at all! How should you handle customer complaints? First, it’s important to remember that, contrary to popular belief, customers are NOT always right, but they ARE