Comments on: Episode #57 – Comcast Shows How to Lose Customers, What Does Starbucks And A Building Contractor Have In Common, a Free Resource To Help You Keep Up With Industry Trends, and a Big Marketing Lesson From ‘Dinner In The Sky’. http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/ Small Business Marketing: Viral, Social Media, Direct, Web, and Search Marketing Tue, 07 Sep 2010 19:42:53 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Del Davidson http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1591 Del Davidson Thu, 04 Jun 2009 16:36:23 +0000 http://helpmybusiness.com/?p=413#comment-1591 Hi Andrew Following your remarks about comcast, I was with Direct TV, and purchased 2 DVR boxes at $300 each. I recently canceled and went with another provider because it was cheaper ( not comcast thou) and Direct TV also told us to send their boxes back. I really don't understand the way they work after i paid for boxes then paid a monthly fee for over 2 years and I still don't own the box. Will never do that again PS Love your shows, thank you Del Hi Andrew

Following your remarks about comcast, I was with Direct TV, and purchased 2 DVR boxes at $300 each. I recently canceled and went with another provider because it was cheaper ( not comcast thou) and Direct TV also told us to send their boxes back. I really don’t understand the way they work after i paid for boxes then paid a monthly fee for over 2 years and I still don’t own the box.

Will never do that again

PS Love your shows, thank you

Del

]]> By: locky http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1588 locky Thu, 04 Jun 2009 05:43:54 +0000 http://helpmybusiness.com/?p=413#comment-1588 Very good points, well made everyone. Olay, welcome to the show! Andrew Very good points, well made everyone.

Olay, welcome to the show!

Andrew

]]> By: Jason http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1587 Jason Wed, 03 Jun 2009 19:53:05 +0000 http://helpmybusiness.com/?p=413#comment-1587 Hi andrew, again thanks for the video and the links. I agree with you, starbucks provides an experience. Taking care of our clients on a more personal level could prove to be beneficial in the end. As always, I learn a lot from your web tv show. And thanks for lessons on current business trends. Jason http://www.internetmarketing.com-seemore.info Hi andrew, again thanks for the video and the links. I agree with you, starbucks provides an experience. Taking care of our clients on a more personal level could prove to be beneficial in the end. As always, I learn a lot from your web tv show.

And thanks for lessons on current business trends.

Jason
http://www.internetmarketing.com-seemore.info

]]> By: Olay coupons http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1576 Olay coupons Wed, 03 Jun 2009 02:04:30 +0000 http://helpmybusiness.com/?p=413#comment-1576 Andrew, Comcast has operated poorly for years. If it wasn't for monopoly status, they would have been gone long ago. This was my first TV viewing on your site. I love it. Thank you and I'm off to view previous posts! Andrew,

Comcast has operated poorly for years. If it wasn’t for monopoly status, they would have been gone long ago.

This was my first TV viewing on your site. I love it. Thank you and I’m off to view previous posts!

]]> By: Grzegorz Cor http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1574 Grzegorz Cor Tue, 02 Jun 2009 15:57:28 +0000 http://helpmybusiness.com/?p=413#comment-1574 Hi Andrew, My name is Grzegorz ( would really love you to spell it live on the show, lol) and I am currently watching your show from Poland.I have finally caught up with your recent episode, hehe. I found your programm on iTunes the other day and watching it since then. I love the simple ideas you give to business people and I hope I will be able to implement it for my business in Poland one day. I have a marketing degree but never had a chance to work for minor/major company in that field. I am currently wiorking in sales but hope to have my own business ( online for starters) soon. I was wondering how and what sort of own business I could start working in sales for www.kronopol.com.pl ? Any suggestions? I think now I am well equipped with a knowledge I got from your show. I will keep watching it so look for my comments with the following shows. Greets from Poland. Hi Andrew,
My name is Grzegorz ( would really love you to spell it live on the show, lol) and I am currently watching your show from Poland.I have finally caught up with your recent episode, hehe. I found your programm on iTunes the other day and watching it since then. I love the simple ideas you give to business people and I hope I will be able to implement it for my business in Poland one day. I have a marketing degree but never had a chance to work for minor/major company in that field. I am currently wiorking in sales but hope to have my own business ( online for starters) soon.
I was wondering how and what sort of own business I could start working in sales for http://www.kronopol.com.pl ? Any suggestions?
I think now I am well equipped with a knowledge I got from your show. I will keep watching it so look for my comments with the following shows.
Greets from Poland.

]]> By: @Cameron_Quinn http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1567 @Cameron_Quinn Sat, 30 May 2009 00:34:37 +0000 http://helpmybusiness.com/?p=413#comment-1567 Your advice to Brady was so simple but outstanding. Easy-to-implement changes that would make a million dollar difference. Your advice to Brady was so simple but outstanding. Easy-to-implement changes that would make a million dollar difference.

]]> By: Jay http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1564 Jay Fri, 29 May 2009 20:24:13 +0000 http://helpmybusiness.com/?p=413#comment-1564 Andrew, I've been marketing online now for close to 2 years without success. I have not made any cash with respect to my business and I think my process is pretty good. I may overlooked the most important piece, A BUYING NICHE! Is there a tool or service that can help me pick a profitable niche quickly? Andrew,

I’ve been marketing online now for close to 2 years without success. I have not made any cash with respect to my business and I think my process is pretty good. I may overlooked the most important piece, A BUYING NICHE!

Is there a tool or service that can help me pick a profitable niche quickly?

]]> By: Jay http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1563 Jay Fri, 29 May 2009 20:21:18 +0000 http://helpmybusiness.com/?p=413#comment-1563 Another great show Andrew. I am sorry that I couldn't keep going with your subscription but times for me are not going that well. The lessons are better than anything that I've seen on the Web or television. You should have your own television segment. There is nothing on TV like this, and I would watch. I don't watch it that often, I realized a long time ago that there's just more "nothing" to watch. Another great show Andrew. I am sorry that I couldn’t keep going with your subscription but times for me are not going that well.

The lessons are better than anything that I’ve seen on the Web or television. You should have your own television segment. There is nothing on TV like this, and I would watch. I don’t watch it that often, I realized a long time ago that there’s just more “nothing” to watch.

]]> By: Ann http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1561 Ann Fri, 29 May 2009 16:47:58 +0000 http://helpmybusiness.com/?p=413#comment-1561 Hi, I was on this website to vote for the best 'make money online' blog. I had never been to your site before but I will be coming back. Great show with a lot of info that could be tweaked to fit any business. Thanks, Ann :) Oh and I voted for you. If it is ok I have included the link for any others who might be interested in voting. (Also, sorry if this has already come up before on your website.) http://deanhunt.com/make-money-online/ Hi,

I was on this website to vote for the best ‘make money online’ blog. I had never been to your site before but I will be coming back. Great show with a lot of info that could be tweaked to fit any business.

Thanks, Ann :)

Oh and I voted for you. If it is ok I have included the link for any others who might be interested in voting. (Also, sorry if this has already come up before on your website.)

http://deanhunt.com/make-money-online/

]]> By: Why are some businesses even open? « Cole Marketing Strategies http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1560 Why are some businesses even open? « Cole Marketing Strategies Fri, 29 May 2009 16:06:21 +0000 http://helpmybusiness.com/?p=413#comment-1560 [...] Watch this episode of “Help my business sucks!” [...] [...] Watch this episode of “Help my business sucks!” [...]

]]> By: roger http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1559 roger Fri, 29 May 2009 12:11:50 +0000 http://helpmybusiness.com/?p=413#comment-1559 Thank you for the link Best Video I've Seen Today Will Make You Smile. It really made my day, i created a post in my blog here http://isobios.com/?p=42 and also in Twitter Thank you for the link Best Video I’ve Seen Today Will Make You Smile.

It really made my day, i created a post in my blog here
http://isobios.com/?p=42 and also in Twitter

]]> By: locky http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1555 locky Thu, 28 May 2009 15:05:22 +0000 http://helpmybusiness.com/?p=413#comment-1555 Great example Kon. I wonder if they're still acting that way in this economy?! Regards Andrew Great example Kon.

I wonder if they’re still acting that way in this economy?!

Regards

Andrew

]]> By: Kon Iatrou http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1552 Kon Iatrou Thu, 28 May 2009 11:53:12 +0000 http://helpmybusiness.com/?p=413#comment-1552 Great stuff Andrew. I spent $6500 with my last web design company and when I decided to go elsewhere they said "ok so we'll turn of your web site then". Of course I had a new site created by the time I called and I did want to them to turn their version off. I asked them if they wanted to know why I was leaving them after 2 years - the response was amazingly "No". No feedback, no learnings so they avoid loosing clients - nothing. The comapny is called WiseInternet - hmmm I think they need a name change to WeDon'tCareInternet. My new Web Site design company Acorn Web Studio are so much more customer focued it's like I'm a friend - soooo much better. So who do I promote to all my business contacts and who do I tell others to avoid - no brainer here. Thanks Andrew :) Great stuff Andrew.

I spent $6500 with my last web design company and when I decided to go elsewhere they said “ok so we’ll turn of your web site then”. Of course I had a new site created by the time I called and I did want to them to turn their version off. I asked them if they wanted to know why I was leaving them after 2 years – the response was amazingly “No”. No feedback, no learnings so they avoid loosing clients – nothing. The comapny is called WiseInternet – hmmm I think they need a name change to WeDon’tCareInternet. My new Web Site design company Acorn Web Studio are so much more customer focued it’s like I’m a friend – soooo much better. So who do I promote to all my business contacts and who do I tell others to avoid – no brainer here.

Thanks Andrew :)

]]> By: Tony http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1550 Tony Thu, 28 May 2009 00:58:31 +0000 http://helpmybusiness.com/?p=413#comment-1550 I love watching these shows. I cant wait until you start doing 3 or 4 per week - 20 minutes each would be great too! Keep up the great work. I love watching these shows. I cant wait until you start doing 3 or 4 per week – 20 minutes each would be great too!

Keep up the great work.

]]> By: David Adams http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1549 David Adams Thu, 28 May 2009 00:39:01 +0000 http://helpmybusiness.com/?p=413#comment-1549 Hi Andrew I always like to see what T-Shirt you're wearing in each episode. But in episode #57 (the heinz episode) I really loved the T-shirt “I’m Not Trying to be Difficult…it Comes Naturally ;)” Not only did I love the quote, "it rang a bell with me", it also was large and bold and really stood out. Thanks for sharing with me on a regular basis I get a tremendous amout out of it. Cheers David Hi Andrew
I always like to see what T-Shirt you’re wearing in each episode. But in episode #57 (the heinz episode) I really loved the T-shirt “I’m Not Trying to be Difficult…it Comes Naturally ;) ”

Not only did I love the quote, “it rang a bell with me”, it also was large and bold and really stood out.
Thanks for sharing with me on a regular basis I get a tremendous amout out of it.
Cheers David

]]> By: Pat Littleton http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1548 Pat Littleton Thu, 28 May 2009 00:27:57 +0000 http://helpmybusiness.com/?p=413#comment-1548 Andrew, You're on target with Starbucks with creating an experience. You can get coffee anywhere, but the experience is priceless. Sometimes it's the intangibles (that smiling face behind the counter that makes the difference, easy to get in and out, etc.) and they are actually glad to see you come into their store. After all, it's the customers that pay the bills. Business owners take note. What a concept if we all grabbed on to that one. Keep up the great work you bring us each week. Andrew,
You’re on target with Starbucks with creating an experience. You can get coffee anywhere, but the experience is priceless. Sometimes it’s the intangibles (that smiling face behind the counter that makes the difference, easy to get in and out, etc.) and they are actually glad to see you come into their store.

After all, it’s the customers that pay the bills.
Business owners take note.
What a concept if we all grabbed on to that one.

Keep up the great work you bring us each week.

]]> By: Pete http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1545 Pete Wed, 27 May 2009 21:43:39 +0000 http://helpmybusiness.com/?p=413#comment-1545 Hi Andrew, Those was some incredibly useful tips you gave to Brady!!! I believe he could implement them all quickly and easily and really see some excellent results. Thanks for all you do! Wishing you health and happiness, Pete http://TheHealthyMinute.com Hi Andrew,

Those was some incredibly useful tips you gave to Brady!!! I believe he could implement them all quickly and easily and really see some excellent results.

Thanks for all you do!

Wishing you health and happiness,

Pete
http://TheHealthyMinute.com

]]> By: locky http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1544 locky Wed, 27 May 2009 21:21:26 +0000 http://helpmybusiness.com/?p=413#comment-1544 Thanks for the heads up about the link - it's fixed now. My spelin was wrong on that one. Andrew Thanks for the heads up about the link – it’s fixed now. My spelin was wrong on that one.

Andrew

]]> By: Ken Germann http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1543 Ken Germann Wed, 27 May 2009 21:06:27 +0000 http://helpmybusiness.com/?p=413#comment-1543 Hi Andrew, Great show, as always! FYI: the link for trendwatching.com is missing the "h". Thought you'd like to know. See you next Wednesday! Hi Andrew,

Great show, as always!

FYI: the link for trendwatching.com is missing the “h”. Thought you’d like to know.

See you next Wednesday!

]]> By: oliver J http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1540 oliver J Wed, 27 May 2009 19:12:42 +0000 http://helpmybusiness.com/?p=413#comment-1540 Hi andrew great show once again but |just noticed that you missed out the 'R' in natuRally on the front of your episode. Hi andrew
great show once again but |just noticed that
you missed out the ‘R’ in natuRally on the front of your episode.

]]> By: juan http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1539 juan Wed, 27 May 2009 17:26:48 +0000 http://helpmybusiness.com/?p=413#comment-1539 I had similar experience with Sprint/Nextel. After fourteen years with them, I called them to imformed that of a better offer I got from a competitor( Cricket). They did ask me why? But let me go anyway. They could had very easy kept me as a customer if listened to my why? I had similar experience with Sprint/Nextel.
After fourteen years with them, I called them to imformed that of a better offer I got from a competitor( Cricket). They did ask me why?
But let me go anyway.
They could had very easy kept me as a customer if listened to my why?

]]> By: Denise K Gallia http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1538 Denise K Gallia Wed, 27 May 2009 17:20:47 +0000 http://helpmybusiness.com/?p=413#comment-1538 another Great Show! I look forward each week to watching. I got excited about Trend Watching, I then clicked on your link, it took me to a static site, I think your URL is incorrect, anyway after typing in the URl given in the TV show, I found it. Thanks, it a very useful website. Take Care! another Great Show! I look forward each week to watching. I got excited about Trend Watching, I then clicked on your link, it took me to a static site, I think your URL is incorrect, anyway after typing in the URl given in the TV show, I found it. Thanks, it a very useful website.

Take Care!

]]> By: Close up magician in Yorkshire, UK http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1537 Close up magician in Yorkshire, UK Wed, 27 May 2009 16:20:10 +0000 http://helpmybusiness.com/?p=413#comment-1537 Great episode again! Just a quick point that you've misspelled the link to http://www.trendwatching.com It needs a 'h' in the actual hyperlink :) I thought of a question I was going to submit to your show the other day, but annoyingly I've now forgotten it...I'll get back to you if I remember! Keep up the good work! Oliver Great episode again!

Just a quick point that you’ve misspelled the link to http://www.trendwatching.com
It needs a ‘h’ in the actual hyperlink :)

I thought of a question I was going to submit to your show the other day, but annoyingly I’ve now forgotten it…I’ll get back to you if I remember!
Keep up the good work!

Oliver

]]> By: Jimm Crouse http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1536 Jimm Crouse Wed, 27 May 2009 16:01:24 +0000 http://helpmybusiness.com/?p=413#comment-1536 Great program as usual, Andrew. "Tom" asked if anyone had had a positive experience with a cell phone provider, and I did. I know there are many who dislike Verizon Wireless, but they have been extremely helpful to me and have always handled problems swiftly and professionally. For instance...on two separate occasions my teenage grandaughter ran up nearly $500 worth of text or other charges on my bill. Verizon Wireless was sympathetic to my situation and wrote off the entire amount stating that it was because I was "a valued, long time customer." No one could lure me away from Verizon Wireless with service like that! Jimm Great program as usual, Andrew. “Tom” asked if anyone had had a positive experience with a cell phone provider, and I did. I know there are many who dislike Verizon Wireless, but they have been extremely helpful to me and have always handled problems swiftly and professionally. For instance…on two separate occasions my teenage grandaughter ran up nearly $500 worth of text or other charges on my bill. Verizon Wireless was sympathetic to my situation and wrote off the entire amount stating that it was because I was “a valued, long time customer.” No one could lure me away from Verizon Wireless with service like that!
Jimm

]]> By: AnnaLaura Brown http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1535 AnnaLaura Brown Wed, 27 May 2009 15:41:11 +0000 http://helpmybusiness.com/?p=413#comment-1535 I hear you on cell phone providers. I had an awful experience with T-Mobile a few years back and will never again do business with them, however I have AT&T now and love it. I actually also love my Comcast Internet and have no complaints about it. Where I live its pretty much the only service that works fast enough for my needs. I hear you on cell phone providers. I had an awful experience with T-Mobile a few years back and will never again do business with them, however I have AT&T now and love it. I actually also love my Comcast Internet and have no complaints about it. Where I live its pretty much the only service that works fast enough for my needs.

]]> By: Tom http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1534 Tom Wed, 27 May 2009 15:28:52 +0000 http://helpmybusiness.com/?p=413#comment-1534 Don't get me started about service providers like in the cell phone industry. Seems like they all have one thing in common, treat the customer like a number for any problem they have and forget about resolutions. It's such a painful experience everyone dreads having to deal with any cell phone provider. Is there any positive experiences people have had with cell phone providers? Don’t get me started about service providers like in the cell phone industry. Seems like they all have one thing in common, treat the customer like a number for any problem they have and forget about resolutions. It’s such a painful experience everyone dreads having to deal with any cell phone provider. Is there any positive experiences people have had with cell phone providers?

]]> By: gail lewis http://helpmybusiness.com/2009/05/episode-57-comcast-shows-how-to-lose-customers-what-does-starbucks-and-a-building-contractor-have-in-common-a-free-resource-to-help-you-keep-up-with-industry-trends-and-a-big-marketing-lesson-fr/comment-page-1/#comment-1533 gail lewis Wed, 27 May 2009 15:22:31 +0000 http://helpmybusiness.com/?p=413#comment-1533 You actually had me nodding yes to your retorical questions. Good show. You actually had me nodding yes to your retorical questions. Good show.

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